Everyone's Guide to Achieving Change -
a step-by-step approach to dialogue with decision-makers
The Oxford Research Group has published a useful booklet with the above title. I have a note to self, made I don't know when, which says the booklet is freely copiable, and am uploading the text bit by bit, starting with the bits that might be most relevant to our forthcoming meeting with Bill Rammell . KM. 26.10.09.
SEE ALSO THE PRE-MEEETING CHECK-LIST, BASED ON THIS ADVICE.
Extracts already uploaded onto this web-site
Preparing to meet a decision-maker
Non-confrontational communication
Take care of your own anger and stress
CONTENTS of booklet (not all uploaded yet)
Introduction
About dialogue
Step1 : getting to the core of the problem
Step 2: beware of assumptions
Step 3: The basic research to find your decision-maker
Step 4: The first contact with your decision-maker
Step 5: Take care of your own anger and stress
Step 6: What to do if ...
Step 7: Non-confrontational communication
Step 8: Preparing to meet a decision-maker
Step 9: Following up the meeting and evaluation
Step 10: Remember that change is possible
Resources
Dialogue workshops
Supporting Oxford Research Group
Other ORG publications